How to Report a Bug or Problem
Posted: Thu Nov 21, 2013 2:02 pm
If you encounter an error on our site please Make a post in this forum (Housekeeping/The Suggestion Box)or send a PM to mgpAdmin and provide as much of the following information as possible to help us serve you better:
1.) A brief description of the error you are receiving. Are you getting a blank white page? One with a header? A pop up? Does the page is just spinning and going nowhere, hangs or otherwise does nothing? Or is it causing other unexpected things to happen.
If an error message is displayed please include the wording of the message if possible.
2.) The page you were on and the action you were trying to complete (follow a link, submit a post etc) at the time of the error.
3.) The date and time of the error, (including a timezone) .
4.) The browser and version you are using and any addons you might be running.
Did you notice if your browser is showing any messages in your status bar while you are experiencing this problem?
By providing the above information it can help us better track what was happening not only in your browser but on the server at the time of the incident, and the smallest and oddest details can lead to the solution.
Thank You for your Patience and Participation
1.) A brief description of the error you are receiving. Are you getting a blank white page? One with a header? A pop up? Does the page is just spinning and going nowhere, hangs or otherwise does nothing? Or is it causing other unexpected things to happen.
If an error message is displayed please include the wording of the message if possible.
2.) The page you were on and the action you were trying to complete (follow a link, submit a post etc) at the time of the error.
3.) The date and time of the error, (including a timezone) .
4.) The browser and version you are using and any addons you might be running.
Did you notice if your browser is showing any messages in your status bar while you are experiencing this problem?
By providing the above information it can help us better track what was happening not only in your browser but on the server at the time of the incident, and the smallest and oddest details can lead to the solution.
Thank You for your Patience and Participation